10 Golden Rules of Sales

Course Objectives

This training aims to develop effective strategies in sales processes to participants. By providing basic sales skills such as customer focus, effective communication and trust building, it aims to enable participants to strengthen customer relationships. In education, participants are encouraged to better adapt to market conditions with topics such as product knowledge and competition analysis. In addition, by focusing on important competencies such as listening skills and time management, participants are encouraged to increase their efficiency. As a result, education aims to help participants improve their sales performance and build long-term customer relationships.

Course Content

Effective Communication
Customer Focus
Product Information
Building Trust
Listening Skills
Sales Strategy
Time Management
Teamwork
Continuous Learning
Conclusion Focus

Instructor: Ufuk ÖZÇELİK

Ufuk Özçelik attended TED Ankara College and graduated in English Language and Literature from Hacettepe University in 1991. He later completed his studies in Justice at Anadolu University.

Özçelik began his professional career in the pharmaceutical sector in 1991 before moving into the food industry, where he held regional management roles at Coca-Cola, G2M and Ülker. In 2003, he moved into construction, serving as a regional manager at Germany’s REHAU and as Sales Manager at Esenpen and Termodinamik Pencere. From 2009 to 2014, he managed business development for three construction companies within HB Group, Libya’s largest holding company. After returning to Turkey, he held coordinator and sales director positions at various companies and advised international businesses on market research in Turkey.

Across these management roles, Özçelik developed expertise in building dealer networks, team management, target setting, product positioning, sales team training, international market research and customer relations. He has attended numerous training programmes and seminars and has shared his knowledge and experience through his own training and seminar work.

Please contact for detailed information.

Gökhan EROL
e: gerol@inovakademi.com
g: +90 (533) 761 19 34
t: +90 (216) 709 73 32