Online Sales Techniques Course for Exporters

Purpose of Education:

Education aims to give exporters effective sales techniques and communication skills. Participants will be able to more effectively manage their sales process by acquiring the basic knowledge needed to compete in the international market. Since education is designed for beginners and people with little experience, it aims to move forward, starting with basic concepts. It is also aimed to increase participants' cultural awareness by focusing on elements that should be considered in communicating with different cultures. As a result, this training program aims to make exporters more successful in their business lives by contributing to their professional development.

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Education Detail:

  • Introduction: Sales and Marketing Separation
    • Definition of Sales, The Role of Marketing
    • Basic Sales Techniques and Marketing Strategies
  • Effective Communication Techniques
    • Communication Elements: Listening, Body Language
    • What to Consider in Communication with Different Cultures
  • New Trends
    • Digital Marketing and Social Media Impact
    • Global Market Dynamics
  • Customer Persuasion Methods
    • AIDA Model and Applications
    • Understanding Customer Needs
  • Phases of the Sales Process
    • First Contact, Needs Analysis, Bidding
    • After Sales Services
  • Applications and Visuals
    • Role Games and Case Studies
    • Narrative with Visual Support

Duration of Education: 6 hours

Education History: 27 November 2026, 09:00–16:00

Education Fee: 6,750 TRY (excluding 20% VAT) Min. 5 person registration requirement

Early Registration Period:

If registered up to 15 days before the training date 6,750 TRY TRY 5,250 (excluding 20% VAT)

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Instructor: Ufuk ÖZÇELİK

Ufuk Özçelik attended TED Ankara College and graduated in English Language and Literature from Hacettepe University in 1991. He later completed his studies in Justice at Anadolu University.

Özçelik began his professional career in the pharmaceutical sector in 1991 before moving into the food industry, where he held regional management roles at Coca-Cola, G2M and Ülker. In 2003, he moved into construction, serving as a regional manager at Germany’s REHAU and as Sales Manager at Esenpen and Termodinamik Pencere. From 2009 to 2014, he managed business development for three construction companies within HB Group, Libya’s largest holding company. After returning to Turkey, he held coordinator and sales director positions at various companies and advised international businesses on market research in Turkey.

Across these management roles, Özçelik developed expertise in building dealer networks, team management, target setting, product positioning, sales team training, international market research and customer relations. He has attended numerous training programmes and seminars and has shared his knowledge and experience through his own training and seminar work.

Please contact for detailed information.

To register for training, please use the form below.

    Gökhan EROL
    e: gerol@inovakademi.com
    g: +90 (533) 761 19 34
    t: +90 (216) 709 73 32